Answer: In the unlikely event that you receive broken or damaged products in your shipment, please contact us as soon as you can. Since unexpected events can happen during the shipping process, we guarantee will handle each situation with fairness.
Answer: Product returns are not usually accepted. In most cases we cannot exchange, refund or return your items as we consider all orders custom. However, we understand that unexpected events can happen and we will review each situation with fairness. If you need to speak with us about a return, please call your representative directly, or click here to contact us.